+44 (0) 1482 325087

Mercure Hull Royal Hotel

170 Ferensway, East Yorkshire, Hull HU1 3UF | Directions

Client Testimonials

Thank you to Tyler, lovely working with you, our event went smoothly and without hitch. Your team were super, David and the rest of the staff. So all went towards a fabulous event, so thanks very much.

Simone - RCOA- November 2016


Just a note to say thanks to everyone involved in the reunion event Saturday. Especially to the lady waitressing, and her young assistant. She did a sterling job, and although I did thank her before she left, please ensure that she is aware how grateful I am for all her efforts. The food was spot on, the venue was ideal and Clive on the disco did well. Everyone had a good evening. Those I spoke to who stayed over were impressed with the rooms and the hotel in general.

Again - many thanks to you for your help also. In all our dealings with the hotel, whether arranging functions, or even when popping in for afternoon tea, the staff have all been amazing, friendly and professional.”

Reunion Dinner – October 2016


Dear Tyler,
Just a brief note to say how very much I appreciated your efficiency in organising my dinner yesterday. Everything went smoothly. Food was excellent, and your staff was tolerant of the slight delay in starting the function. All in all, a great success.

Baron Parekh of Kingston Upon Hull - July 2016


On another note, I just wanted to say a massive thank you to you and all of the team for all of your help with the meeting. I really felt like you went the extra mile to ensure that everything ran smoothly, and I certainly couldn’t have done it without you. It’s refreshing to feel like the coordinator for a venue you’re working with is so on the same wavelength to be very honest. The rest of the team were so helpful over the event from catering staff to site staff, and especially Simon and David. Thanks again for all of your help!

Steph - Conference - May 2016


Hi Tyler,

I would just like to thank all of your staff that looked after us at our conference we had at the Mercure Hull Royal Hotel on the 20th & 21st October. They could not do enough for us! Big thank you, especially to John too. Everyone left really good comments.

Rebecca - Hull Restorative Practice - October 2015

Hello Tyler,

Please thank the staff and yourself for a splendid afternoon we "oldies" all had on that day. The service was 
absolutely fantastic and they all want our next gathering in 2 years time at your hotel.

Many thanks for all your help with the arrangements. 

Pauline Blunt - McBain Reunion - October 2015

Hi Tyler, 

The event went really well and certainly lived up to our expectations. A huge thank you to you and your wonderful staff for helping to make it the best Older Peoples Week so far and we would certainly be happy to consider the Mercure for next years celebrations. 

Goodwin Development trust and Hull City Council - October 2015

Good afternoon Tyler,

On behalf on the team I wish to thank you and your staff for the professional service received. The event was a great success.

We look forward to working with you again in the future.

Kind regards

Michelle - City Healthcare partnership – September 2015

Hi Tyler,

Pleased to advise that today’s lunch went very well today.

Food and service were excellent.

Special thanks to Margaret and John and not forgetting Christine behind the bar.

Suggest we pencil in for next years luncheon.

Once again many thanks.

Geoff Catterick - Lunch - September 2015

Dear Nicola and Tyler,

Just a short note to thank you both for your attentive service in the preparation and delivery for our Inspiring Women Dinner on Wednesday evening.

The event room looked amazing and we’ve had so many comments from our guests about how impressed they were. The food was delicious, complemented by first class service. We were made to feel very special!

I would have no hesitation in recommending the Mercure Hull Royal Hotel for any function – I’m sure you would deliver to the same exacting standards as we received.

Thank you again and please use this as a testimonial in the future.

Kind regards

Kathryn Shillito - City Centre Manager - Hull Business Improvement District (BID) - June 2015

Dear Tyler,

Just the briefest of notes to you for now. Our weekend was, quite simply, a triumph!

The Beverley & District Ringing Society is one of the smallest Guilds in the UK but it does have a big heart.

The decision to invite the Central Council to Hull & The East Riding was not taken lightly but one thing is quite clear; whatever our vision, we were hugely inspired by the willingness and friendships we experienced from those outside the Society who offered such willing wise counsel as we travelled our journey.

Top of our list must be yourself and all your colleagues at the Mercure Royal Hotel whose kindness to us all was truly wonderful.

If you are able, do send this e-mail to members of your team (s)

I now intend to catch up on my other passion - my garden. I will be in touch soon when I have returned from my cloud!!!

With my warmest thanks and best wishes to you all!

John - Central Council of Bell Ringers Residential Conference - May 2015

Hello Tyler,

I have recently got back from a very pleasant break in sunny Yorkshire and wanted to say a big thank you to everyone who made my mother-in-law, Doris Smith’s birthday such a special occasion for her.

All the staff were really pleasant and helpful and the venue was ideal for an old lady rather hard of hearing. The food was delicious and the cake was great – most of it shared with friends the next day.

A big ‘Thank you’ to everyone concerned

Deborah Smith” – Birthday Celebrations - April 2015

Hi Tyler,

Would just like to pass on my thanks to yourself and your staff for hosting a great night for us all on Saturday. Had no complaints whatsoever, the food was great, and staff were all friendly and 'David' in particular on the night was very helpful. So please pass that on. Obviously it's up to next years social secretaries for the next ball, but they seemed impressed. So hopefully they'll be in touch! 


Ryan Copping – Hull University Rowing Club – April 2015

Dear Tyler,

Once again I would like to thank the team who work so hard at Mercure Hull brand of Accor Hotels.

Following team members, Rob and the team Conferences, Sally at Reception for loaning me her phone charger on my previous visit. It's great touch from the GM David Cooke with a welcome letter in the bedrooms, on my last visit i certainly enjoyed Chef's signature dish of slow braised 'Symonds Cider' belly of pork superb !

This time I decided to have a walk out and the help from Elizabeth (Reception) in finding the Cinnamon restaurant, and also Sibel on a courtesy polite welcome, and also the recommendation and benefits of enrolling into the Leclub@accor.

Housekeeping bedrooms spotless, and all bathroom products intact to make it home from home, and finally

Tyler in (Conferences & Events) for assistance with your booking of meeting rooms and bedrooms, goes that extra mile to deliver the brand standards.

Congratulations & Well Done.

Kind regards

Simon Long - Yorkshire Racing Business - March 2015

Dear Tyler,

Please can we thank you and your team last Wednesday for a first class service.  We received excellent feedback with regard to your facilities. We look forward to working with you again the future

Michelle  - Macmillian Specialist Care at Home Launch Event Booked via City Healthcare Partnership - February 2015

For more information or to arrange a show round, please call the Mercure Hull Royal Hotel on +44 (0)1482 325087

Or email us: conferences@hotels-hull.co.uk